Windows 8 install problem: Your computer ran into a problem and needs to restart

So you have decided to install Windows 8 from a DVD or USB stick and not a recovery partition. You have removed the previous partitions so that this will be the only operating system on your hard drive. You get nearly to the end of the install when you are then presented with the screen “Your computer ran into a problem and needs to restart”

Your computer ran into a problem and needs to restart

Your computer ran into a problem and needs to restart

You try different media and get the same error. It looks bad, it looks like this laptop is going back to Windows 7. However the solution may be simpler than you imagine. It looks like there is a problem with the WiFi driver built into the installation media.

Simply disable your WiFi card in the BIOS (if the option is available) or completely remove it from the motherboard whilst you install Windows 8. The WiFi card looks like this:

Laptop WiFi Card

Laptop WiFi Card

If you are very lucky then the WiFi card will be easily accessible under one of the compartment covers on the underneath of the laptop. The card is held in by one or two screws with one or two wires (aerials) connected to it. In my example though the card was difficult to access under the keyboard and top panel of the laptop.Laptop WiFi Card Removal

The screw securing the WiFi card in place is circled and the arrows point to the aerial cables that need to be lifted off.

Once the card is removed, install Windows 8, install the correct driver for your WiFi card (from the laptop manufacturers website), shutdown the laptop and then put the WiFi card back in. All should now work properly.

 

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